1. Introduction
1.1 These Terms and Conditions (“Terms”) govern the sale of goods and services (collectively, “Products”) by Orison Chemicals Limited (“Company”) to the purchaser (“Customer”).
1.2 By placing an order or purchasing Products from the Company, the Customer agrees to these Terms.
2. Products and Specifications
2.1 The Company endeavors to ensure the accuracy of all Product descriptions, specifications, and pricing. However, the Company reserves the right to make changes without prior notice.
2.2 It is the Customer’s responsibility to verify the suitability of the Products for their intended use.
3. Orders
3.1 Orders must be placed in writing or through authorized channels. The Company reserves the right to accept or reject any order at its discretion.
3.2 Once accepted, orders cannot be canceled or modified without the Company’s written consent.
4. Pricing and Payment
4.1 Prices are quoted in USD or CNY and are exclusive of taxes, duties, and shipping costs unless stated otherwise.
4.2 Payment terms are T/T unless otherwise agreed in writing.
4.3 The Company reserves the right to suspend or cancel orders if payment is not received in accordance with agreed terms.
5. Delivery
5.1 Delivery times are estimates and not guarantees. The Company is not liable for delays caused by factors beyond its control, including but not limited to shipping carrier delays or force majeure events.
5.2 Risk of loss or damage to the Products passes to the Customer upon delivery.
6. Returns and Refunds
6.1 Returns are accepted only with prior authorization from the Company and are subject to a restocking fee, unless the return is due to a Company error.
6.2 Refunds or replacements for defective or non-conforming Products will be provided in accordance with the Company’s return policy.
7. Warranties and Limitations
7.1 The Company warrants that the Products conform to their specifications at the time of delivery. This warranty is valid for [warranty period].
7.2 The Company disclaims all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
7.3 The Company’s liability is limited to the replacement of defective Products or a refund of the purchase price, at its discretion. The Company is not liable for indirect, consequential, or incidental damages.
8. Compliance and Safety
8.1 The Customer is responsible for ensuring compliance with all applicable laws, regulations, and industry standards in the handling, storage, and use of the Products.
8.2 The Company provides Safety Data Sheets (SDS) upon request to assist the Customer in complying with health and safety obligations.
9. Intellectual Property
9.1 All trademarks, copyrights, and other intellectual property rights related to the Products remain the property of the Company or its licensors.
9.2 The Customer may not use the Company’s intellectual property without prior written consent.
10. Confidentiality
10.1 The Customer agrees to keep all information received from the Company, including pricing and technical data, confidential and not disclose it to third parties without the Company’s prior written consent.
11. Force Majeure
11.1 The Company is not liable for failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, or supply chain disruptions.
12. Governing Law and Dispute Resolution
12.1 These Terms are governed by the laws of China
12.2 Any disputes arising from these Terms shall be resolved through CCPIT China.
13. Amendments
13.1 The Company reserves the right to amend these Terms at any time. Amendments will be effective upon notice to the Customer or publication on the Company’s website.
14. Entire Agreement
14.1 These Terms constitute the entire agreement between the Company and the Customer, superseding all prior agreements or understandings, whether written or oral.