+86 22 25600945

Frequently Asked Questions

Products & Services

We supply a wide range of chemical raw materials including food additives, feed additives, fertilizer materials, water treatment chemicals, and industrial chemicals. A detailed product list can be found on our website.
We are a professional trading company working with more than 60 certified chemical manufacturers in China to ensure reliable quality and stable supply.
Our products are exported to Asia, Europe, the Middle East, Africa, and South America. We have long-term partners in over 40 countries.
Depending on the product, we can provide COA, MSDS, TDS, ISO, GMP, HACCP, or Halal certificates.
Yes, free samples are available for most products. The customer only needs to cover the freight cost.
Each batch is tested before shipment, and we provide COA and inspection reports. You can also request third-party inspection by SGS, BV, or Intertek.

Orders & Shipping

The MOQ varies depending on the product. For most products, it is 500–1000 kg, but smaller trial orders are also accepted.
Standard export packaging such as 25 kg bags, 20/25 kg cartons, or 200 kg drums. Customized packaging and private labeling are also available.
We can arrange shipment by sea, air, or courier (FedEx, DHL, TNT). The most common terms are FOB, CIF, and DAP. We can help you find the most cost-effective solution.
Usually within 7–15 days after receiving the advance payment, depending on the product and quantity.

Payment & Support

We usually accept T/T, L/C, and Western Union. Other payment methods can be negotiated for long-term partners.
Yes, we can supply OEM packaging and assist in custom formulation according to your requirements.
Please send us your inquiry with the product name, quantity, and destination port. We will reply with a detailed quotation within 24 hours.
Yes, we offer full technical data, safety information, and application support for all our products.
Please contact us immediately with photos and inspection reports. We will investigate and provide a solution within 48 hours — including replacement or refund if necessary.